Sales

Our client, a leading logistics provider with a base in Christchurch, is seeking a passionate Business Developer to join their growing team. This is an exciting opportunity to play a pivotal role in expanding the company’s market presence and delivering innovative logistics solutions to a diverse client base.

About the Company:

With a strong reputation for reliability and customer-focused service, our client offers comprehensive logistics solutions, including freight forwarding, warehousing, and distribution services. They are committed to growth, innovation, and maintaining strong relationships with their partners across New Zealand and beyond.

About the Role:

As the Business Developer, you will be responsible for identifying new business opportunities, building lasting client relationships, and contributing to the strategic direction of the company's sales efforts. You’ll work closely with the leadership team to drive revenue growth and ensure clients receive tailored solutions that meet their logistics needs.

Key Responsibilities:

• Identify, develop, and secure new business opportunities in the logistics sector.

• Manage and grow a portfolio of existing clients, ensuring high levels of satisfaction and retention.

• Develop tailored proposals and logistics solutions for potential clients.

• Conduct market research to stay updated on industry trends, competitor activities, and customer needs.

• Achieve and exceed sales targets and KPIs.

• Represent the company at industry events, networking opportunities, and client meetings.

• Collaborate with internal teams to ensure seamless onboarding and service delivery for new customers.

About the Role:
As a Sales Associate, you will be an integral part of the customer experience team, helping drive sales, and ensuring our clients’ customers receive outstanding service. You will manage customer inquiries, process orders, and contribute to marketing and product promotions. This is an exciting opportunity to work in a fast-paced environment and help the company expand its online presence.

Key Responsibilities:

• Provide exceptional customer service through online channels (chat, email, phone)

• Assist customers with product selection and provide expert advice

• Manage order processing and ensure timely dispatch

• Help with inventory management and product listings on the e-commerce platform

• Collaborate with the owner to create promotional campaigns

• Assist in tracking sales and identifying opportunities for improvement

• Handle customer complaints and feedback professionally and efficiently